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University Hospitals of North Midlands NHS Trust logo
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Medical Secretary/Administration Support Officer

Band 3

Main area
Histology Office, Pathology
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
205-4501737-A
Site
Royal Stoke University Hospital
Town
Stoke-on-Trent
Salary
£21,730 - £23,177 pa
Salary period
Yearly
Closing
06/10/2022 23:59

If there is a high volume of applications the advert may be closed early. Please apply without delay if you wish to be considered for this role. (This does not apply to any medical staffing posts)

Important Information: University Hospitals of North Midlands NHS Trust does not pay travel expenses for candidates attending interviews.

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Job overview

An exciting opportunity has arisen as for a Medical Secretary/Administration Support Officer within the Pathology Directorate at The University Hospitals of the North Midlands Trust (UHNM).  This post is based at Royal Stoke University Hospital.  

UHNM is one of the largest and most modern hospitals in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across sites in Stoke-on-Trent and Stafford. Our 11,700 strong workforce provide emergency treatment, planned operations and medical care from the Royal Stoke University Hospital (RSUH) and the County Hospital at Stafford. Our mission to provide the very best health care includes recruiting the best people. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

 

 

Main duties of the job

The successful post holder will work within a large and supportive Administration Team within the Histology Office. Together with providing a secretarial service to Histopathology Consultants the role involves sending off samples and processing sample requests, liaising with laboratory staff and outside agencies. This is an exciting post for someone with secretarial experience or administration experience looking to learn new skills, therefore previous experience of working within a Medical Secretary environment would be desirable, but not essential as full training will be given on all aspects of this varied role.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway, by using Standard Operating Procedures (SOP’s) to ensure that functions of the role are carried out correctly within given timescales.


 

 

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

Detailed job description and main responsibilities

Following an NHSI initiative to establish 29 Pathology networks across England the University Hospital of North Midlands is currently working closely with Mid and East Cheshire NHS Trusts to establish a Pathology network across Staffordshire and Cheshire.

Please see job description and person specification for full role details.


Person specification

Qualifications

Essential criteria
  • 2 GCSE’s at grade C or above in English and Maths or equivalent
  • OCR /AMSPAR Stage III Word Processing or equivalent
  • OCR equivalent in working with Excel, Power point, Access and Outlook (or equivalent software)
Desirable criteria
  • NVQ 2 in Business administration or Customer Services

Experience

Essential criteria
  • Secretarial experience
  • Experienced in the use Microsoft Office software including electronic diary management.
  • Experienced in minute taking and producing timely and accurate minutes
Desirable criteria
  • Experience of Electronic Patient systems

Skills and Knowledge

Essential criteria
  • Excellent organisational and prioritisation skills and able to work to deadlines
  • Demonstrable customer care skills including professional telephone manner
  • Excellent team working skills including assisting and covering the work of other team members as appropriate
Desirable criteria
  • • Knowledge of the NHS

Aptitudes

Essential criteria
  • Ability to adhere to policies and procedures
  • Able to maintain strict confidentiality at all times

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Stacey Owen
Job title
Operational Services Manager
Email address
stacey.own@uhnm.nhs.uk
Telephone number
01782 672486